Who runs this store?
This store is managed by the same team that manages the @NashvilleTN Instagram account.
Are you based in Nashville?
Yes, all of our shirts are made in Nashville. We live here and believe in this city!
You can contact us at firstname.lastname@example.org or send us a note at the following address:
PO Box 121611
Nashville, TN 37212
Do you have a local pickup location?
We are currently allowing local pickups at our location at The Mall at Green Hills.
How long does it take to get my order?
Our typical processing time is 1-3 business days, although sometimes the processing currently may take longer, due to COVID-19.
Where are the items made?
All of our merch (with the exception of Face Masks) are made right here in Nashville. We believe in the community here in town and work with local partners to print and ship the items.
What is the return policy?
To start a return or exchange, please visit https://nashvilletnstore.com/a/returns with your order number, an explanation of the issue and images of the damage. Returns must be initiated within 14 days of receiving the product.
We cannot accept any returns on face masks due to COVID 19.
We do not accept returns or exchanges due to lower pricing. As a retail store, we often change prices and do not offer exchanges for a lower priced item found on our store at a later date. We do not offer price matching on the various sales we run through the holiday season, such as Black Friday or Cyber Monday.
T-Shirts and Long Sleeve Shirts from the Drive The Music Campaign are only eligible for exchange if the product is damaged. We do not accept returns or exchanges due to sizing issues.
If you have additional questions, fill out the form below and we will contact you as soon as possible.